Refund Policy
Cancellation and Refunds
Flux VPS provides a
7 day money back guarantee for new account registrations (refunds for renewed accounts are not available).
Cancellations made within the first 4 days of Registration will receive their refund after one week (7 days) has passed from the date of Registration. This hold is placed to ensure the account was not used for prohibited purposes before the cancellation was requested.
Subscribers may cancel the account at any time. All subscribers who cancel the accounts after 7 days of the initial payment are not subject to a full refund and all such requests will be denied.
Subscribers who wish to cancel the account have to contact Flux VPS via the Ticket System in their Members area with a cancellation request. Such cancellation request will be revised by Flux VPS staff members and then a final confirmation to cancel the account will be sent. Account cancellation will be processed only when the final confirmation from the subscriber will be sent (initial cancellation request will not be held as a final confirmation under any circumstance for security reasons).
If a confirmation to cancel the account is not sent by the subscriber, then the account cancellation will not be processed and the account will remain active. Any active subscriptions will be left intact.
After the account is canceled, no further billing on the account will be made. All files, settings and any other information related to the subscriber account will be removed from Flux VPS servers.
